Frequently Asked Questions

Will my jewellery tarnish?

Treat your Fable jewelry right, and it’ll stay shining bright! Our pieces are crafted to be tarnish-resistant and timeless, ready to be your go-to sparkle for years to come. Made with luxe materials like 14k and 18k gold (micron plated), sterling silver, stainless steel, semi-precious gemstones, and dreamy freshwater pearls—your jewelry box just got a serious upgrade!

How do I care for my jewellery?

Our jewellery is crafted with care and designed to last! It's tarnish-resistant and won't change colour. While we encourage you to rock your pieces during workouts, ocean swims, and even in the shower, a little love and care go a long way. Just keep in mind that certain skin pH levels can affect the metal and it's best to steer clear of harsh chemicals, like those found in swimming pools.

You have to give your jewellery some love too maintain it's shine, it's important to give it a little extra care. Follow these tips to keep your gold-plated pieces looking their best:

  • Tuck away your sparklers in a chill dry place, steer clear of the sun, and pick a room with little moisture.
  • Post-shower, make sure your skin has fully absorbed those body lotions before putting on your pieces. Some products may not play nice with gold-plating, leading to colour or texture surprises.
  • Don't forget to dab on some perfume before throwing on your bling. Perfume chemicals can totally mess with the metal and give it a funky makeover, so steer clear of direct spritzing!

A little TLC goes a long way! When not flaunting your pieces, pop it back in its pouch or box. Show your piece some love with a gentle rub using a polishing cloth and skip the scents, lotions, and sprays. Keep your gems from rubbing each other the wrong way.

Does your jewellery have warranty?

Yes, we do offer a 160 day return if there is a fault or breakage not caused by rough wearing. Our return process for faulty or damaged items not caused by wear and tear is designed to ensure customer satisfaction.

Contact the team hello@fableaustralia.com

Is Fable Australian owned?

Yes we are! Fable was created an established in Sydney Australia by a Mum-preneuar just trying to utilise her love for fashion, styling and marketing to create a business that is feel good and can be shared and grown within the family. And let me tell you, this Mum-preneuar is not messing around! She's got style, she's got flair, and she's got a whole lot of love to share.

Do you offer gift cards?

Certainly! Choose your desired value! We provide digital gift cards. They will be sent via email and are non-refundable. Please note that discount codes cannot be used for digital gift card purchases. fable retains the right to cancel orders if these policies are violated.

How do i use my discount code?

Pop in the discount code at checkout! Only one (1) discount per order will be accepted.

How can I follow my order?

Once your goodies are snug in their box and ready to hit the road, a tracking number will fly into your email like a superhero on a mission, letting you peek at the shipping saga to your place.

Follow your tracking number that is sent to you once we dispatch.

More questions? See our full FAQ

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